Jingl - voice in the cloud
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1300 0 JINGL
(54645)
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General
General
Documents
Bandwidth
Handsets
Supported Handsets
Other
Fax
Overview
TAPI Integration
Overview
API
Overview
Call Search
Call Select
Call Update
Call Create
CallRecording Select
CallRecording Delete
Handset Search
Handset Select
Handset Update
Handset Status Search
Handset Status Select
How It Works
How It Works
Number Portability
Number Portability
International Call Collection
Int. Call Collection
Australian Owned
and Operated
Fast and Friendly
Response
Extended Hours
of Availability
24/7 Service
Monitoring
Certified
Technicians
Service Support Hours – 1300 0 JINGL (1300 0 54645)
Standard Business Hours: Monday – Friday 8:30am – 5:30pm (AEST)
JINGL offers several ways to contact our support desk to resolve any issues.
Our staff will make every effort to resolve your issue within the targeted time.
Email –
support@jingl.com.au
Contact form – Support
Telephone - 1300 0 JINGL
JINGL’s support team of certified technicians offer an end-to-end service delivery, which
means our clients can ensure their telephony service runs smoothly and at lower costs.
Network Compatibility Testing
Our certified technicians will make sure to carry out all compatibility testing of your router, switch and internet with JINGL.
We’ll also assist you to manage any required ADSL or Router configuration changes with your Internet Providers.
Data Speed Test
The JINGL support team will help you to test your existing network bandwidth in your building and also assist you to calculate required bandwidth to ensure you have adequate call quality with JINGL voice calls.
Network Readiness Analysis
The JINGL support team offers a complete network analysis check prior to switching your existing telephony system to JINGL. We help assure that your business continues with good quality of service.
Existing Number Porting
Number porting allows your business to switch to JINGL without losing your existing phone numbers.
Our customer service team is always available to assist and manage number porting for your business.